Program Assessment

This page is dedicated to providing resources from throughout the Phillips Brooks House Association of example assessments and evaluations. Assessment and evaluation are marks of quality programs because they integrate input from key stakeholders (participants, family members, community partners, and staff) to ensure that one’s program is operating at its full potential. These resources are meant to help interested directors and volunteers to design their own evaluations. To learn more, contact PBHA’s Programming Chairs at and ask about being a part of PBHA’s annual assessment cohort which provides training and additional hands-on coaching for programs who are committed to enhancing its evaluation and assessment procedures.


Weekly Classroom Evaluation

Parent Evaluation 2010 (English)

Parent Evaluation 2010 (Spanish)

Student Evaluation

SUP Family Visit Guide

Short-Answer CASP Spring 2009 EVALUATION

Quantitative Volunteer Survey

Collecting Your Program History

Final Report Template


For more information…

– Ask to use PBHA’s Surveymonkey account!


– Free Management Library: Basic Guide to Program Evaluation (

– The Global Social Change Research Project: What is program evaluation?: A Beginner’s Guide


– What is a Survey? : American Statistical Association


– National Service Resources: AmeriCorps Program Applicant Performance Measurement Toolkit

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*Achieve Boston Self-Assessment

*Integrated Self-Assessment Support (ISAS)

ISAS Organizational Self-Study

Activities Assessment Guide

Positive Behavior Guide

Supportive Staff-Youth Guide

*Survey of After-School Youth Outcomes (SAYO)

SAYO 2009-2010

SAYO Passive consent

Student Progress Questionnaire

For more information…

Achieve Boston: Achieve Boston is a collaborative effort to help after-school and youth workers develop their professional skills and knowledge, advance their careers, and ultimately better serve children, youth, and families. Achieve Boston offers after-school and youth workers a locally based and easy-to-access training system that: (1) identifies the competencies necessary for after-school and youth workers; (2) provides a self-assessment questionnaire; and (3) coordinates training and professional development opportunities. (

Massachusetts After-School Research Study (MARS): In 2005, the Wellesley Centers for Women published a report on Massachusetts After-School programs. Based upon research between 2003 and 2004, they utilized the SAYO (Survey of Afterschool Youth Outcomes) to measure the youth outcomes of these programs. The study published reveals the commonalities of these programs. (


*Coopersmith Self-Esteem Survey

PBHA Mentee Survey

Key Points for Administration

A Director  How-To and Passive Consent Form

*Weekly Mentor Survey

For more information…


  1. How to Build a Successful Mentoring Program Using the Elements of Effective Practice (204 pages, online)
  2. Elements of Effective Practice
  3. Mentoring Immigrant and Refugee Youth
  4. Toolkits: Designing and Planning, Evaluation, Management, Structure Effective Program Operations (List of resource toolkits to use for program)

Mass Mentoring

  1. Mass Mentoring Counts 2008 Research Study
  2. Mass Mentoring Counts 2008 Research Study Executive Summary
  3. Regional Supplement: Greater Boston

Massachusetts Service Alliance